Student Support

Student Support

Helping You Succeed in Your Training

At WHS Foundation, we are committed to supporting your learning journey. WHS Foundation’s Learner Support services are here to provide additional assistance to help you better understand course materials or assessments whenever needed.

To utilise these services or to find out more, please contact  admin@whsfoundation.org.au.

Language, Literacy and Numeracy (LLN) Support

If this is your first Nationally Recognised Training (NRT) course with WHS Foundation, you will be sent a short Language, Literacy, and Numeracy (LLN) survey to complete. This helps to ensure that you have the necessary skills to engage with your course content and assessments effectively. If any additional support is needed, we can provide guidance or resources to help you succeed.

Student Information and Helpful Links

Enrolment into a public training course is available via the www.whsfoundation.org.au website. You will find the details of all of the work health & safety courses at www.whsfoundation.org.au/training.

The online booking process is fast and convenient with payment via credit card or PO.

To schedule a tailored training course please email contact@whsfoundation.org.au to discuss the requirements of your team.

Please call the Customer Service team on 08 9333 9999 and email contact@whsfoundation.org.au as an alternative to the online booking option.

WHS Foundation offers flexible payment options to ensure accessibility for all students. Payment can be made via credit card, electronic funds transfer (EFT) or purchase order (for approved accounts).

Payment Plans

In various circumstances, WHS Foundation may offer payment plan options to support students requiring extra support. If you require a payment plan, please email contact@whsfoundation.org.au to discuss available options.

Student Fee Protection

In accordance with the Standards for RTOs 2015 (Clause 7.3), WHS Foundation ensures that students are protected when paying fees in advance. As per regulatory requirements, WHS Foundation does not collect more than $1500 in pre-paid fees from any individual learner at one time. If your course fees exceed this amount, payments will be scheduled accordingly to comply with these requirements.

WHS Foundation is committed to fair and transparent financial practices, and students are provided with clear information regarding fees, refunds, and payment terms before enrolments. Students are encouraged to review the WHS Foundation Participant Handbook and Cancellation & Refund Policy for further details.

For any questions regarding payments or financial assistance, please contact WHS Foundation’s friendly Customer Service team.

Cancellation of a course booking can be made via email please email contact@whsfoundation.org.au and follow the Cancellations & Refunds policy.

  • Statutory Supervisor Course – all assessments are finalised in class using the learner management system AXcelerate.
  • Cert IV WHS – the timeframe for completing the assessments for the course is 12 months.

Need more time to complete your assessments? Extensions beyond the 12-month period may be considered. Please contact admin@whsfoundation.org.au for further information.

WHS Foundation recognises that students may face challenges during their training that require extra support. The Student Wellbeing and Support Service is available to help learners navigate any difficulties that could impact their studies, ensuring they have the resources and assistance needed to succeed.

WHS Foundation provides support in various ways, including:

  • Assistance with time management and study techniques to improve learning outcomes
  • Additional English and Math support to strengthen foundation skills for learning
  • Flexible study plans and assessment adjustments to accommodate individual needs
  • Guidance on career pathways, helping you plan your transition into the workforce or further education
  • Connections to personal support services, including mental health professionals, crisis support, legal assistance, and community resources

WHS Foundation’s dedicated team is committed to your wellbeing – whether it’s overcoming academic barriers, managing personal challenges, or accessing external support services.

If you need assistance, you can speak with your trainer or contact the friendly Customer Service Team here.

For all Statutory Supervisors, we have available a complimentary e-learning pre-examination course with AMEC.

AMEC Course – WHS Foundation – Work Health & Safety Foundation

Work Health & Safety Resources Hub – AMEC | Association of Mining and Exploration Companies

In Australia, Nationally Recognised Training ensures that qualifications and units of competency meet industry standards and are consistently applied nationwide. These courses are developed to equip students with the latest skills and knowledge required for their field.

However, as industries evolve, training programs are regularly reviewed and updated to reflect current best practices, emerging trends, and regulatory changes. This process if part of the national Vocational Education and Training (VET) system, ensuring qualifications may be discontinued altogether.

What This Means for Students
  • Transition period: Registered Training Organisations (RTOs) have a set timeframe, typically 12 months, to phase our superseded courses and transition to the new version
  • Completion options: Students already enrolled in a superseded course can complete their studies within the transition period and receive their qualification or statement of attainment
  • Course Upgrades: If a student is unable to complete their training before the deadline, they may have the option to transfer to the new qualification. This could involve additional assessments or training to meet updated requirements.

 

Each qualification and unit may have specific transition rules depending on the changes made. It is important to check how a superseded course may affect your enrolment and whether you will need to complete any extra requirements.

This process ensures that all students receive training that aligns with current industry needs, helping them stay competitive in their careers.

If you have any questions about a superseded course and how it may impact your students, please contact WHS Foundation’s Customer Service Team for guidance.

Your Unique Student Identifier (USI) is a personal identification number that remains with you throughout your lifetime and can be used across all registered training organisations in Australia. It is free to create and ensures that any nationally recognised VET courses you complete are recorded in a single, secure online account that you control.

With your USI, you can easily access your training records and results anytime from a computer, tablet, or smartphone. This is especially useful when applying for jobs or enrolling in further study.

You can create your USI before accepting your place and enrolling, or we can assist with the application process on your behalf.

For more information please refer to www.usi.gov.au/students.

Recognition of Prior Learning (RPL)

What is RPL?

RPL is an assessment process that evaluates your existing skills, knowledge, and experience against the competencies of a unit or qualification.

You may apply for RPL for a single unit, multiple units, or even an entire qualification, depending on your experience or prior learning.

RPL is not a traditional learning pathway – candidates must demonstrate their competency by providing sufficient evidence. No additional training or learning materials are provided as part of the RPL  process.

What is involved?

To achieve a successful RPL outcome, you must demonstrate that you meet all the required skills and knowledge for the unit(s) you’re applying for. Candidates will receive an RPL kit that has been developed to guide students through the process of gathering evidence and demonstrating their competency in the required units of the BSB41419 qualification. It provides clear instructions on the types of evidence that can be submitted and the level of competency required to meet the standards. Your evidence should not be more than 3 years old to meet the currency requirements.

The RPL process itself can take some time, depending on how quickly you can gather and submit the necessary evidence. Some students choose to enrol in a course instead, as attending classes can sometimes be more straightforward than compiling the required documentation for RPL.

For further details or to apply, contact- contact@whsfoundation.org.au.

Credit Transfer

Credit transfer acknowledges formal education and training previously completed. If you have successfully completed a superseded unit that has been deemed equivalent, and you can demonstrate that your knowledge is up to date, WHS Foundation will recognise the unit and apply it as credit towards your current studies.

To apply for credit transfer, you will need to provide evidence of your completed unit(s) by either: downloading a secure PDF of your USI record from the USI Student Portal or providing a copy of your official academic transcript listing the completed units.

For further details or to apply, contact- contact@whsfoundation.org.au.

Have you lost or damaged your Construction Induction (Blue/White) Card? Did you know you can ask the registered training organisation (RTO) that issued your card to provide you with a replacement.

Please visit Construction induction training card database | Department of Energy, Mines, Industry Regulation and Safety (commerce.wa.gov.au)

Find more details and resources below to help you on your learning journey.

Get in contact now

Contact us today to find out how we can help

Email Now(08) 9333 9999